Refund Policy

We want you to pay only for designs that work for you. This policy explains every way you can get credits or money back. Questions: yaohongan20@qq.com.

Automatic credit refunds

• Failed images: if an image cannot be generated, its 4 credits are returned to your balance automatically. You do not need to do anything.
• Blocked requests: if the content-safety check refuses a request, no credits are used.

Money-back guarantee (7 days)

If you are not satisfied with a purchase, email yaohongan20@qq.com within 7 days of paying, from the email address on your account, with your order email or Waffo receipt.

• If you used less than 10% of the credits in that purchase, we refund the full amount.
• If you used more, we will look at your case individually, for example if images failed or the service was unavailable.

Refunds go back to the original payment method through Waffo, our payment provider, and usually appear within 5–10 business days, depending on your bank. Refunded purchases remove the remaining credits from that purchase.

Monthly plans

• You can cancel any time in Settings → Billing → Manage subscription. You keep your credits until the end of the month you paid for, and you will not be charged again.
• The 7-day guarantee applies to the first payment of a plan and to each renewal: if a renewal charged you by surprise and you used less than 10% of that month's credits, email us within 7 days and we refund it.
• Monthly credits do not roll over to the next month.

Not covered

We may refuse refunds for accounts that break the Terms of Service or Acceptable Use Policy, or for repeated purchase-and-refund patterns.

Contact

yaohongan20@qq.com — we usually reply within 2 business days.